SSC Campus - Learning Catalogue

Understand key ITIL concepts and prepare for certification.

Learn to align your digital business strategy with your IT strategy.

Apply key ITIL principles and concepts to lead and plan the improvement of IT management services, practices and organizational capabilities.

Apply ITIL principles and practices that contribute to the creation, delivery and support of Service Value Systems (SVS) and value streams.

Apply ITIL principles to develop engagement and interaction between a service provider and its stakeholders.

The Knowledge Management (KM) process describes the consistent approach to create and manage knowledge Article in a timely and effective manner.

What you need to know in order to work safely with ladders, including inspection, set up, and safety while on the ladder.

This workshop will cover best practices for workload management, creating development opportunities, and leading by example to promote a healthy and productive work environment. Leaders will leave with actionable insights to enhance their team's resilience and performance.

The “Leading Your Team Through Change” program provides managers with the practical framework and tools they need to be effective change leaders.

Identify and control risk factors associated with manual materials handling to prevent injuries at your workplace.

Initiate a mentoring relationship using tips to find a mentor, discover mentoring tools, and develop an Action Plan.

Learn the essentials of Excel. Build and format spreadsheets and workbooks, use basic formulas, create simple charts and tables.