SSC Campus - Learning Catalogue

Learn to transform data, build semantic models, design reports, and manage Power BI content for reuse.

Explore privacy basics, risk assessment, and PIA roles in this concise course on personal data protection.

This course is intended for Service Support Resources who would like to use the Problem Management process to assess resolved incidents for potential problems.

This course provides an overview of creating problem investigations related to an incident, known errors and managing the relationship between these tickets.

Learn to complete and navigate SSC’s PSRA form for all procurement types.

The Project Control Workbook is mandatory for all SSC projects. It gathers financial information from different sources and feeds multiple reports. Join us to learn more about it.

In this session, we will discuss the main pension plan as well as the Public Service Health Care Plan (PSHCP) and the Pensioners’ Dental Services Plan (PDSP). Topics include: an overview of the pension and benefits website, pension plan contributions, benefit calculations, benefit options, deductions, indexing, survivor benefits, leave without pay and service buyback.

Federal Public Service Employees considering their retirement within one year.

Request Fulfillment (RFL) Management is the process responsible for the Submitting of requests for services as well as the Fulfillment and Completion of these requests within prescribed timelines.

This course provides an overview of creating and managing Work Orders using both the SSC Onyx Console and the SSC Onyx Portal.

Through practical examples and interactive workshop exercises, participants will gain the necessary skills to draft S.M.A.R.T. (Specific, Measurable, Achievable, Relevant, Time-bound) work objectives tailored to their employees' roles and responsibilities.

Learn about AI deployment challenges and strategies to protect the security and integrity of GC systems.