The anatomy of Conflict

Overview

Delivery method

Virtual classroom

Duration

1 hour

Audience

Description

​This session is designed to help Managers and employeesincrease their knowledge ofthe nature of a conflict, its sources and root causes as well as strategies for effective conflict prevention and management.

Objectives
​At the end of this session, participants should increase their knowledge of:

• Conflict, its nature, and sources/root causes
• Develop strategies for effective conflict prevention and management

Legacy course code: OMB-AC-SSC