DTA Workshop for Supervisors and Managers – The 5 Key Steps of the Duty to Accommodate Process
Upcoming sessions
To register, you will be prompted to sign in.
November 03, 2026
Virtual
1:00 pm to 2:00 pm (ET)
English
November 05, 2026
Virtual
10:00 am to 11:00 am (ET)
French
December 01, 2026
Virtual
1:00 pm to 2:00 pm (ET)
English
More available sessions
Overview
Delivery method
Virtual classroom
Duration
1 hour
Audience
SSC Employees (supervisory positions)
Description
Want to better understand how to effectively hand an accommodation request and respond appropriately?
This practical and interactive workshop aims to equip supervisors and managers with the tools they need for each of the five key steps of the duty to accommodate process. It is designed to help you better understand your role and responsibilities, from receiving an accommodation request to making a decision and carrying out the necessary follow-up.
You will discover essential best practices related to the duty to accommodate (DTA), helping you make informed decisions with confidence.
Whether you are a supervisor or a manager, regardless of your level of knowledge on the subject, this workshop is a must-attend session!
Learning Objectives
By the end of this workshop, you will be able to:
- Understand your role and responsibilities as supervisors and managers in the DTA process;
- Apply the 5 key steps of the DTA process, from the initial request to decision-making and follow-up;
- Identify the relevant information to gather for the assessment of the request and exploring possible solutions;
- Know the best practices to make an informed decision regarding the DTA process, implementing it, and ensuring proper follow-up.
Target Audience
Supervisors and managers of SSC
Additional upcoming sessions
| Date and Time | Session code | Location | Language | Available seats | |
|---|---|---|---|---|---|
| November 03, 2026, 1:00 pm to 2:00 pm (ET) | GRH-0091_EN-S003 | Virtual | English | 99 | Sign in to register |
| November 05, 2026, 10:00 am to 11:00 am (ET) | GRH-0091_FR-S003 | Virtual | French | 100 | Sign in to register |
| December 01, 2026, 1:00 pm to 2:00 pm (ET) | GRH-0091_EN-S004 | Virtual | English | 100 | Sign in to register |
| December 03, 2026, 10:00 am to 11:00 am (ET) | GRH-0091_FR-S004 | Virtual | French | 100 | Sign in to register |