Local Registration Authority myKEY Intake

Overview

Delivery method

Self-Paced/Online

Duration

45 minutes

Audience

All public servants at all levels

Description

Upon completion of this module, you will be able to:

• Recognize and apply the lean processes and SSC Onyx features/functionality
• Identify and apply the steps required in the SSC Onyx Portal and Console to fulfill Requests and resolve Incidents
• Recognize the key roles and responsibilities related to the Request Fulfillment and Incident Management processes

Target Audience

Government of Canada employees and partners using SSC Onyx