SSC Onyx Change Management
Upcoming sessions
To register, you will be prompted to sign in.
October 01, 2024
Virtual
9:00 am to 11:00 am (ET)
English
October 01, 2024
Virtual
1:00 pm to 3:00 pm (ET)
French
October 22, 2024
Virtual
1:00 pm to 3:00 pm (ET)
English
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Overview
Delivery method
Virtual classroom
Duration
2 hours
Audience
All public servants at all levels
Description
This course provides an overview of the Change Management process and supports the following sub-processes in the SSC Onyx Console:
- Draft a Change Request;
- Review & Authorize a Change Request;
- Plan and Schedule a Change Request;
- Implement a Change
- Back Out a Change
- Close a Change Request.
Objectives
Upon completion of this course, you will be able to:
- Describe the Change Management process
- Explain the process to draft and initiate a change request
- Describe the process to review and authorize a change request
- Describe the planning and scheduling of a change request
- Explain the process to approve a change request
- Explain the process to implement a change request
- Explain task management as it relates to a change request
- Define the process to close a change request
Target Audience
This course is designed for individuals involved in the Change Management process in one of the following roles:
- Change Requester
- Change Manager
- Change Coordinator
- Task Implementer
- Change Advisory Board (CAB)/ Emergency Change Advisory Board (eCab)
- Government of Canada employees and partners using SSC Onyx
Notes
You can expect to complete the course materials in approximately 90 minutes.
Additional upcoming sessions
Date and Time | Session code | Location | Language | Available seats | |
---|---|---|---|---|---|
October 01, 2024, 9:00 am to 11:00 am (ET) | ITI-0066_EN-S017 | Virtual | English | 188 | Sign in to register |
October 01, 2024, 1:00 pm to 3:00 pm (ET) | ITI-0066_FR-S017 | Virtual | French | 198 | Sign in to register |
October 22, 2024, 1:00 pm to 3:00 pm (ET) | ITI-0066_EN-S018 | Virtual | English | 193 | Sign in to register |
October 22, 2024, 9:00 am to 11:00 am (ET) | ITI-0066_FR-S018 | Virtual | French | 200 | Sign in to register |
November 12, 2024, 9:00 am to 11:00 am (ET) | ITI-0066_EN-S019 | Virtual | English | 200 | Sign in to register |
November 12, 2024, 1:00 pm to 3:00 pm (ET) | ITI-0066_FR-S019 | Virtual | French | 200 | Sign in to register |
November 26, 2024, 1:00 pm to 3:00 pm (ET) | ITI-0066_EN-S020 | Virtual | English | 200 | Sign in to register |
November 26, 2024, 9:00 am to 11:00 am (ET) | ITI-0066_FR-S020 | Virtual | French | 200 | Sign in to register |
December 17, 2024, 9:00 am to 11:00 am (ET) | ITI-0066_EN-S021 | Virtual | English | 200 | Sign in to register |
December 17, 2024, 1:00 pm to 3:00 pm (ET) | ITI-0066_FR-S021 | Virtual | French | 200 | Sign in to register |