Request Fulfillment System Training for SSC Onyx
Upcoming sessions
To register, you will be prompted to sign in. Prerequisite courses are displayed on this page
July 09, 2026
Virtual
9:00 am to 11:00 am (ET)
French
July 14, 2026
Virtual
1:00 pm to 3:00 pm (ET)
English
August 06, 2026
Virtual
9:00 am to 11:00 am (ET)
English
More available sessions
Overview
Delivery method
Virtual classroom
Duration
2 hours
Audience
All SSC employees at all levels
Prerequisites
Please sign in to check completion of the following:
To register for this course, you must first complete the following:
Description
This course provides an overview of creating and managing Work Orders using both the SSC Onyx Console and the SSC Onyx Portal.
Learning Objectives
By the end of this course, you will be able to:
- Understand the request fulfillment process;
- Create Work Orders and Operational Requests for Change;
- Find and manage Work Orders effectively;
- Find, create, and manage Tasks.
Additional upcoming sessions
| Date and Time | Session code | Location | Language | Available seats | |
|---|---|---|---|---|---|
| July 09, 2026, 9:00 am to 11:00 am (ET) | ITI-0074_FR-S047 | Virtual | French | 20 | Sign in to register |
| July 14, 2026, 1:00 pm to 3:00 pm (ET) | ITI-0074_EN-S048 | Virtual | English | 13 | Sign in to register |
| August 06, 2026, 9:00 am to 11:00 am (ET) | ITI-0074_EN-S049 | Virtual | English | 19 | Sign in to register |
| August 11, 2026, 1:00 pm to 3:00 pm (ET) | ITI-0074_FR-S048 | Virtual | French | 20 | Sign in to register |
Date modified: 2026-04-29