SSC Onyx Request Fulfillment
Upcoming sessions
To register, you will be prompted to sign in.
June 26, 2025
Virtual
9:00 am to 11:00 am (ET)
English
June 26, 2025
Virtual
1:00 pm to 3:00 pm (ET)
French
July 10, 2025
Virtual
9:00 am to 11:00 am (ET)
French
View more details
Overview
Delivery method
Virtual classroom
Duration
2 hours
Audience
All public servants at all levels
Description
This course provides an overview of creating and managing Work Orders using both the SSC Onyx Console and the SSC Onyx Portal.
Learning Objectives
• Introduction and Request Fulfillment Overview
• Creating Work Orders and Operational Requests for Change
• How to find and manage Work Orders
• How to find/create and manage Tasks
Additional upcoming sessions
Date and Time | Session code | Location | Language | Available seats | |
---|---|---|---|---|---|
June 26, 2025, 9:00 am to 11:00 am (ET) | ITI-0074_EN-S025 | Virtual | English | 199 | Sign in to register |
June 26, 2025, 1:00 pm to 3:00 pm (ET) | ITI-0074_FR-S025 | Virtual | French | 200 | Sign in to register |
July 10, 2025, 1:00 pm to 3:00 pm (ET) | ITI-0074_EN-S026 | Virtual | English | 200 | Sign in to register |
July 10, 2025, 9:00 am to 11:00 am (ET) | ITI-0074_FR-S026 | Virtual | French | 200 | Sign in to register |
July 24, 2025, 9:00 am to 11:00 am (ET) | ITI-0074_EN-S027 | Virtual | English | 200 | Sign in to register |
July 24, 2025, 1:00 pm to 3:00 pm (ET) | ITI-0074_FR-S027 | Virtual | French | 200 | Sign in to register |
August 07, 2025, 1:00 pm to 3:00 pm (ET) | ITI-0074_EN-S028 | Virtual | English | 199 | Sign in to register |
August 07, 2025, 9:00 am to 11:00 am (ET) | ITI-0074_FR-S028 | Virtual | French | 200 | Sign in to register |
August 21, 2025, 9:00 am to 11:00 am (ET) | ITI-0074_EN-S029 | Virtual | English | 200 | Sign in to register |
August 21, 2025, 1:00 pm to 3:00 pm (ET) | ITI-0074_FR-S029 | Virtual | French | 200 | Sign in to register |
September 04, 2025, 1:00 pm to 3:00 pm (ET) | ITI-0074_EN-S030 | Virtual | English | 200 | Sign in to register |
September 04, 2025, 9:00 am to 11:00 am (ET) | ITI-0074_FR-S030 | Virtual | French | 200 | Sign in to register |
September 18, 2025, 9:00 am to 11:00 am (ET) | ITI-0074_EN-S031 | Virtual | English | 200 | Sign in to register |
September 18, 2025, 1:00 pm to 3:00 pm (ET) | ITI-0074_FR-S031 | Virtual | French | 200 | Sign in to register |