Request Fulfillment System Training for SSC Onyx
Upcoming sessions
To register, you will be prompted to sign in.
October 02, 2025
Virtual
1:00 pm to 3:00 pm (ET)
English
October 02, 2025
Virtual
9:00 am to 11:00 am (ET)
French
October 16, 2025
Virtual
1:00 pm to 3:00 pm (ET)
French
View more details
Overview
Delivery method
Virtual classroom
Duration
2 hours
Audience
All public servants at all levels
Description
This course provides an overview of creating and managing Work Orders using both the SSC Onyx Console and the SSC Onyx Portal.
Learning Objectives
• Introduction and Request Fulfillment Overview
• Creating Work Orders and Operational Requests for Change
• How to find and manage Work Orders
• How to find/create and manage Tasks
Additional upcoming sessions
| Date and Time | Session code | Location | Language | Available seats | |
|---|---|---|---|---|---|
| October 02, 2025, 1:00 pm to 3:00 pm (ET) | ITI-0074_EN-S032 | Virtual | English | 198 | Sign in to register |
| October 02, 2025, 9:00 am to 11:00 am (ET) | ITI-0074_FR-S032 | Virtual | French | 200 | Sign in to register |
| October 16, 2025, 9:00 am to 11:00 am (ET) | ITI-0074_EN-S033 | Virtual | English | 200 | Sign in to register |
| October 16, 2025, 1:00 pm to 3:00 pm (ET) | ITI-0074_FR-S033 | Virtual | French | 199 | Sign in to register |
| October 30, 2025, 1:00 pm to 3:00 pm (ET) | ITI-0074_EN-S034 | Virtual | English | 200 | Sign in to register |
| October 30, 2025, 9:00 am to 11:00 am (ET) | ITI-0074_FR-S034 | Virtual | French | 200 | Sign in to register |
| November 13, 2025, 9:00 am to 11:00 am (ET) | ITI-0074_EN-S035 | Virtual | English | 200 | Sign in to register |
| November 13, 2025, 1:00 pm to 3:00 pm (ET) | ITI-0074_FR-S035 | Virtual | French | 200 | Sign in to register |
| November 27, 2025, 1:00 pm to 3:00 pm (ET) | ITI-0074_EN-S036 | Virtual | English | 200 | Sign in to register |
| November 27, 2025, 9:00 am to 11:00 am (ET) | ITI-0074_FR-S036 | Virtual | French | 200 | Sign in to register |
| December 11, 2025, 9:00 am to 11:00 am (ET) | ITI-0074_EN-S037 | Virtual | English | 200 | Sign in to register |
| December 11, 2025, 1:00 pm to 3:00 pm (ET) | ITI-0074_FR-S037 | Virtual | French | 200 | Sign in to register |
Date modified: 2024-05-09