SSC Onyx Learning Lounge

Overview

Delivery method

Virtual classroom

Duration

1 hour

Audience

All public servants at all levels

Description

These short, focused sessions are designed to support your ongoing learning of the SSC Onyx platform through real-world scenarios, practical tips, and plenty of opportunities to ask questions and share your ideas.

Learning Objectives

By the end of this course, you will be able to:

• Engage in continuous learning;
• Stay current on Onyx updates;
• Perform key tasks confidently;
• Apply role-specific processes and best practices.

Target Audience

The Learning Lounge is open to users who have a working knowledge of the SSC Onyx platform and want to deepen their understanding.

Please note that each session has a specific target audience. Please refer to the information below and sign up accordingly:

• March 26 - Partners
• April 8 - SSC Employees
• April 15 - SSC Employees
• April 30 - Partners
• May 13 - SSC Employees
• May 20 - SSC Employees
• May 28 - Partners

Session topics are published on the following sites:

ITSM Program Gateway (SSC Employees)

• EN: SSC Onyx Training
• FR : Formation SPC Onyx

GCXChange (Partners)

• EN: SSC Onyx Training
• FR : Formation de SPC Onyx