SSC Campus - Learning Catalogue

In this course we’ll describe the Architecture Management Method (AMM) and how it supports ACE. We’ll explain the four main processes of the AMM and how they are applied to establish a baseline from which SSC can plan, build, operate, manage and improve services and solutions.

The Working Mind is designed to promote mental health and help reduce the stigma of mental illness in the workplace.

The Working Mind for Leaders increases mental health awareness, reduces stigma and helps leaders support themselves and others.

Whether you are planning a vacation or a business trip, know the risks and prohibitions before you go.

This four-module leadership development course is designed specifically for supervisors, managers, and executives at Shared Services Canada (SSC). The goal is to help every leader grow, no matter their starting point.  

Through case studies, participants to this refresher course will better understand the concept of values and ethics, and how to apply it when dealing with conflicts of interest and ethical dilemmas situations.

To understand the concept of values and ethics, and how to apply it when dealing with conflicts of interest and ethical dilemmas situations.

Learn to assess and control hazards related to working at heights.

Learn how to effectively plan, conduct, and document workplace inspections.

This workshop provides a comprehensive overview of the disciplinary process. It covers the legislative framework, types of misconduct, unacceptable behaviour, factors to consider and disciplinary actions available.

This workshop provides an overview of the various types of leave available to employees and how management can effectively manage them in accordance with applicable legislation and collective agreements.

This workshop provides management with information on the various types of recourses available to employees, with management’s responsibilities and obligations when receiving a grievance. It also provides an overview of the grievance process.