SSC Campus - Learning Catalogue

Risk and Issue Management is a headache for you? This Info Session will explain SSC's techniques, tools and processes to manage adequately project risk and issues.

In this session, we will discuss the main pension plan as well as the Public Service Health Care Plan (PSHCP) and the Pensioners’ Dental Services Plan (PDSP). Topics include: an overview of the pension and benefits website, pension plan contributions, benefit calculations, benefit options, deductions, indexing, survivor benefits, leave without pay and service buyback.

Gain a fundamental knowledge of business and process modeling in Qualiware.

Federal Public Service Employees considering their retirement within one year.

Request Fulfillment (RFL) Management is the process responsible for the Submitting of requests for services as well as the Fulfillment and Completion of these requests within prescribed timelines.

This course provides an overview of creating and managing Work Orders using both the SSC Onyx Console and the SSC Onyx Portal.

Through practical examples and interactive workshop exercises, participants will gain the necessary skills to draft S.M.A.R.T. (Specific, Measurable, Achievable, Relevant, Time-bound) work objectives tailored to their employees' roles and responsibilities.

Learn about AI deployment challenges and strategies to protect the security and integrity of GC systems.

Security awareness is crucial for protecting yourself, your workplace and the information that you have access too.

This course on security of information offers a set of practices that will help you to ensure the protection of information that belongs to the federal government.

This training provides a refresher on the delegation of authorities as well as an overview of SSC Delegation of Financial Signing Authorities Instrument.

A brief tour of the changes made to the SSC Onyx Portal and Console during the platform upgrade.